{"id":2553,"date":"2015-08-01T09:13:12","date_gmt":"2015-08-01T07:13:12","guid":{"rendered":"https:\/\/minicrm.pl\/blog\/?p=2553"},"modified":"2015-08-06T11:16:10","modified_gmt":"2015-08-06T09:16:10","slug":"jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta","status":"publish","type":"post","link":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/","title":{"rendered":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta"},"content":{"rendered":"<p class=\"lead\">Praca z&nbsp;klientami z&nbsp;pewno\u015bci\u0105 nie&nbsp;nale\u017cy do&nbsp;naj\u0142atwiejszych. Warto uzmys\u0142owi\u0107 sobie, \u017ce&nbsp;nie&nbsp;ka\u017cdy mo\u017ce j\u0105&nbsp;wykonywa\u0107. Oczywi\u015bcie istnieje szereg umiej\u0119tno\u015bci, kt\u00f3rych mo\u017cna si\u0119&nbsp;po&nbsp;prostu nauczy\u0107, aby&nbsp;skutecznie sprzedawa\u0107, jednak wrodzone cechy wynikaj\u0105ce z&nbsp;osobowo\u015bci czy&nbsp;temperamentu sprzedawcy s\u0105&nbsp;r\u00f3wnie wa\u017cne. Jaki w\u0142a\u015bciwie powinien by\u0107&nbsp;sprzedawca?<\/p>\n<h3>Wygl\u0105d ma&nbsp;znaczenie&#8230;<\/h3>\n<p>Niestety w&nbsp;odbiorze danej osoby nie&nbsp;zwracamy uwagi tylko i&nbsp;wy\u0142\u0105cznie na&nbsp;jej&nbsp;wn\u0119trze, cho\u0107by mia\u0142a z\u0142ote serce oraz wysoko rozwini\u0119te, rozleg\u0142e kompetencje. Wygl\u0105d zewn\u0119trzny liczy si\u0119&nbsp;prawie w&nbsp;takim samym stopniu. Wizerunek skutecznego sprzedawcy powinien by\u0107&nbsp;nienaganny. Ubranie, kt\u00f3re na&nbsp;sobie nosi, musi przystawa\u0107 do&nbsp;sytuacji \u2013 lu\u017any, kolorowy t-shirt i&nbsp;kr\u00f3tkie spodenki to&nbsp;zdecydowanie z\u0142y&nbsp;pomys\u0142. Najlepiej sprawdzaj\u0105 si\u0119&nbsp;koszule (tak w&nbsp;przypadku pa\u0144, jak&nbsp;i&nbsp;pan\u00f3w), a&nbsp;tak\u017ce spodnie lub&nbsp;sp\u00f3dnice w&nbsp;ciemnych kolorach. R\u00f3wnie\u017c postura odgrywa wa\u017cn\u0105 rol\u0119 \u2013 np. osoby zbyt oty\u0142e mog\u0105 by\u0107&nbsp;niestety postrzegane przez klient\u00f3w negatywnie, poniewa\u017c b\u0119d\u0105 oni&nbsp;sk\u0142onni automatycznie przypisa\u0107 zbyt \u201epuszystemu\u201d cz\u0142owiekowi cechy takie, jak&nbsp;cho\u0107by lenistwo czy&nbsp;\u0142akomstwo. Specjalista ds. obs\u0142ugi klienta nie&nbsp;musi wygl\u0105da\u0107 jak&nbsp;Ryan Gosling czy&nbsp;Keira Knightley, ale&nbsp;patrzenie na&nbsp;niego nie&nbsp;powinno wzbudza\u0107 zbyt negatywnych odczu\u0107.<\/p>\n<h3>A co&nbsp;z&nbsp;wn\u0119trzem?<\/h3>\n<p>Istniej\u0105 r\u00f3wnie\u017c pewne predyspozycje wewn\u0119trzne, kt\u00f3re sprzedawca musi posiada\u0107, aby&nbsp;skutecznie wykonywa\u0107 swoje zadania i&nbsp;odnosi\u0107 sukcesy w&nbsp;pracy. Jedne s\u0105&nbsp;wrodzone, nad&nbsp;innymi trzeba ci\u0119\u017cko pracowa\u0107, ale&nbsp;jedno jest pewne \u2013 osoba, kt\u00f3ra ich&nbsp;nie&nbsp;posiada, nie&nbsp;powinna zajmowa\u0107 si\u0119&nbsp;obs\u0142ug\u0105 klienta. O&nbsp;jakich cechach mowa?<\/p>\n<ul>\n<li><strong>Komunikatywno\u015b\u0107<\/strong> \u2013 to&nbsp;absolutne \u201emust have\u201d! Umiej\u0119tno\u015b\u0107 formu\u0142owania wyra\u017anych dla&nbsp;odbiorcy wypowiedzi, \u015bmia\u0142o\u015b\u0107, a&nbsp;tak\u017ce zdolno\u015b\u0107 prowadzenia i&nbsp;podtrzymywania rozmowy s\u0105&nbsp;z&nbsp;ca\u0142\u0105 pewno\u015bci\u0105 niezb\u0119dne.<\/li>\n<li><strong>Entuzjazm<\/strong> \u2013 bez&nbsp;niego trudno cokolwiek sprzeda\u0107. Cz\u0142owiek, kt\u00f3ry nie&nbsp;jest przekonany do&nbsp;tego, co&nbsp;oferuje lub&nbsp;wieczny pesymista i&nbsp;malkontent nie&nbsp;b\u0119dzie w&nbsp;stanie przekona\u0107 kogokolwiek do&nbsp;zakupu. Klient musi czu\u0107, \u017ce&nbsp;specjalista, z&nbsp;kt\u00f3rym ma&nbsp;do&nbsp;czynienia, wierzy w&nbsp;to, co&nbsp;m\u00f3wi i&nbsp;uwa\u017ca to&nbsp;za&nbsp;naprawd\u0119 godne polecenia.<\/li>\n<li><strong>Profesjonalizm<\/strong> \u2013 dobry specjalista musi zawsze \u201eprzygotowywa\u0107 si\u0119&nbsp;do&nbsp;lekcji\u201d. Konieczne jest, aby&nbsp;chcia\u0142 i&nbsp;potrafi\u0142 zdobywa\u0107 i&nbsp;poszerza\u0107 wiedz\u0119 o&nbsp;ofercie oraz, aby&nbsp;zawsze by\u0142&nbsp;gotowy do&nbsp;rozmowy z&nbsp;klientem oraz w&nbsp;spos\u00f3b pewny i&nbsp;w&nbsp;pe\u0142ni profesjonalny wykonywa\u0142 swoje obowi\u0105zki.<\/li>\n<li><strong>Umiej\u0119tno\u015bci negocjacyjne oraz zdolno\u015b\u0107 rozwi\u0105zywania konflikt\u00f3w<\/strong> \u2013 bez&nbsp;tego handlowiec \u201epolegnie\u201d przy pierwszym nieporozumieniu, co&nbsp;mo\u017ce poskutkowa\u0107 utrat\u0105 klienta. Cz\u0119sto zdarza si\u0119&nbsp;bowiem, \u017ce&nbsp;nabywca nie&nbsp;jest zadowolony z&nbsp;produktu lub&nbsp;us\u0142ugi. W\u00f3wczas sprzedawca musi zachowa\u0107 opanowanie i&nbsp;znale\u017a\u0107 drog\u0119 wyj\u015bcia z&nbsp;trudnej sytuacji, kt\u00f3ra doprowadzi do&nbsp;porozumienia i&nbsp;ugody. Na&nbsp;pewno nie&nbsp;jest to&nbsp;\u0142atwe, jednak bez&nbsp;odrobiny talentu dyplomatycznego kontakt z&nbsp;klientem mo\u017ce by\u0107&nbsp;bardzo trudny, a&nbsp;co&nbsp;wa\u017cniejsze \u2013 nieefektywny.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.<\/p>\n","protected":false},"author":1,"featured_media":2562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"class_list":["post-2553","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-porady"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta<\/title>\n<meta name=\"description\" content=\"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta\" \/>\n<meta property=\"og:description\" content=\"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog miniCRM \u2013 Prosty CRM online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/minicrm\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/maksymilian.sleziak\" \/>\n<meta property=\"article:published_time\" content=\"2015-08-01T07:13:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-08-06T09:16:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2234\" \/>\n\t<meta property=\"og:image:height\" content=\"1710\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"maxbmx\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@maxbmx\" \/>\n<meta name=\"twitter:site\" content=\"@minicrm_pl\" \/>\n<meta name=\"twitter:label1\" content=\"Napisane przez\" \/>\n\t<meta name=\"twitter:data1\" content=\"maxbmx\" \/>\n\t<meta name=\"twitter:label2\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/\"},\"author\":{\"name\":\"maxbmx\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/#\\\/schema\\\/person\\\/f8d4f3caec9d2d6a0f1890442cf2bcf3\"},\"headline\":\"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta\",\"datePublished\":\"2015-08-01T07:13:12+00:00\",\"dateModified\":\"2015-08-06T09:16:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/\"},\"wordCount\":506,\"image\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/432224_85818196-e1438852542614.jpg\",\"articleSection\":[\"Porady\"],\"inLanguage\":\"pl-PL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/\",\"url\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/\",\"name\":\"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/432224_85818196-e1438852542614.jpg\",\"datePublished\":\"2015-08-01T07:13:12+00:00\",\"dateModified\":\"2015-08-06T09:16:10+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/#\\\/schema\\\/person\\\/f8d4f3caec9d2d6a0f1890442cf2bcf3\"},\"description\":\"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#primaryimage\",\"url\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/432224_85818196-e1438852542614.jpg\",\"contentUrl\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/432224_85818196-e1438852542614.jpg\",\"width\":2234,\"height\":1710,\"caption\":\"obs\u0142uga klienta\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/\",\"name\":\"Blog miniCRM \u2013 Prosty CRM online\",\"description\":\"Porady i ciekawe informacje na temat prowadzenia firmy, produktywno\u015bci i nowo\u015bci w miniCRM - Prostym CRM online dla ma\u0142ych firm.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/#\\\/schema\\\/person\\\/f8d4f3caec9d2d6a0f1890442cf2bcf3\",\"name\":\"maxbmx\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g\",\"caption\":\"maxbmx\"},\"description\":\"W bran\u017cy internetowej od 10 lat. W miniCRM odpowiedzialny za rozw\u00f3j aplikacji i dzia\u0142ania promocyjne. Prywatnie interesuje si\u0119 kolarstwem g\u00f3rskim i sprz\u0119tem Apple.\",\"sameAs\":[\"http:\\\/\\\/minicrm.pl\",\"https:\\\/\\\/www.facebook.com\\\/maksymilian.sleziak\",\"https:\\\/\\\/x.com\\\/maxbmx\"],\"url\":\"https:\\\/\\\/minicrm.pl\\\/blog\\\/author\\\/maxbmx\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta","description":"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/","og_locale":"pl_PL","og_type":"article","og_title":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta","og_description":"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.","og_url":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/","og_site_name":"Blog miniCRM \u2013 Prosty CRM online","article_publisher":"https:\/\/www.facebook.com\/minicrm","article_author":"https:\/\/www.facebook.com\/maksymilian.sleziak","article_published_time":"2015-08-01T07:13:12+00:00","article_modified_time":"2015-08-06T09:16:10+00:00","og_image":[{"width":2234,"height":1710,"url":"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg","type":"image\/jpeg"}],"author":"maxbmx","twitter_card":"summary_large_image","twitter_creator":"@maxbmx","twitter_site":"@minicrm_pl","twitter_misc":{"Napisane przez":"maxbmx","Szacowany czas czytania":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#article","isPartOf":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/"},"author":{"name":"maxbmx","@id":"https:\/\/minicrm.pl\/blog\/#\/schema\/person\/f8d4f3caec9d2d6a0f1890442cf2bcf3"},"headline":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta","datePublished":"2015-08-01T07:13:12+00:00","dateModified":"2015-08-06T09:16:10+00:00","mainEntityOfPage":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/"},"wordCount":506,"image":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg","articleSection":["Porady"],"inLanguage":"pl-PL"},{"@type":"WebPage","@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/","url":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/","name":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta","isPartOf":{"@id":"https:\/\/minicrm.pl\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#primaryimage"},"image":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg","datePublished":"2015-08-01T07:13:12+00:00","dateModified":"2015-08-06T09:16:10+00:00","author":{"@id":"https:\/\/minicrm.pl\/blog\/#\/schema\/person\/f8d4f3caec9d2d6a0f1890442cf2bcf3"},"description":"Poznaj cechy idealnego specjalisty ds. obs\u0142ugi klienta.","breadcrumb":{"@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/"]}]},{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#primaryimage","url":"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg","contentUrl":"https:\/\/minicrm.pl\/blog\/wp-content\/uploads\/2015\/06\/432224_85818196-e1438852542614.jpg","width":2234,"height":1710,"caption":"obs\u0142uga klienta"},{"@type":"BreadcrumbList","@id":"https:\/\/minicrm.pl\/blog\/jakie-cechy-powinien-miec-specjalista-ds-obslugi-klienta\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/minicrm.pl\/blog\/"},{"@type":"ListItem","position":2,"name":"Jakie cechy powinien mie\u0107 specjalista ds. obs\u0142ugi klienta"}]},{"@type":"WebSite","@id":"https:\/\/minicrm.pl\/blog\/#website","url":"https:\/\/minicrm.pl\/blog\/","name":"Blog miniCRM \u2013 Prosty CRM online","description":"Porady i ciekawe informacje na temat prowadzenia firmy, produktywno\u015bci i nowo\u015bci w miniCRM - Prostym CRM online dla ma\u0142ych firm.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/minicrm.pl\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Person","@id":"https:\/\/minicrm.pl\/blog\/#\/schema\/person\/f8d4f3caec9d2d6a0f1890442cf2bcf3","name":"maxbmx","image":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/secure.gravatar.com\/avatar\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/196feecd67a35cc67907aaeaa937ea4d349865d191fe42461f41eb9a1c012346?s=96&d=mm&r=g","caption":"maxbmx"},"description":"W bran\u017cy internetowej od 10 lat. W miniCRM odpowiedzialny za rozw\u00f3j aplikacji i dzia\u0142ania promocyjne. Prywatnie interesuje si\u0119 kolarstwem g\u00f3rskim i sprz\u0119tem Apple.","sameAs":["http:\/\/minicrm.pl","https:\/\/www.facebook.com\/maksymilian.sleziak","https:\/\/x.com\/maxbmx"],"url":"https:\/\/minicrm.pl\/blog\/author\/maxbmx\/"}]}},"_links":{"self":[{"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/posts\/2553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/comments?post=2553"}],"version-history":[{"count":7,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/posts\/2553\/revisions"}],"predecessor-version":[{"id":2742,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/posts\/2553\/revisions\/2742"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/media\/2562"}],"wp:attachment":[{"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/media?parent=2553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/categories?post=2553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/minicrm.pl\/blog\/wp-json\/wp\/v2\/tags?post=2553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}